Hotels US Reviews
(Rated by 1788 users)
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Are you looking for ways to save money when shopping at Hotels US. Our Hotels US coupon codes can help you do just that! Over 1788 customers have already used our coupons to save an average of $59 with Hotels US discount codes. There are currently 12 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.8
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.4
- Good Value5.0
- Customer Service4.7
- Price & Quality4.0
- Return Policy4.7
Recent Customer Reviews (10)
Arnold Bazhaev
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Aidan Pritchard
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Þorkell Albertsson
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Donald Louie
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Barton Young
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Scott Pautz
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Natasha Bishop
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Jonas Eberhardt
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Robert Rowe
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Juliane Hofmann
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Payment Methods
Accepted Payment Options:
Prices for items on Hotels.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Hotels US credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Hotels US Pros & Cons
Pros
1
Price Comparison Tools: Hotels.com allows you to quickly find the best price, amenities, and location for hotels and resorts in a single search.
2
Loyalty Program: The free loyalty program lets you earn free nights without being loyal to a specific brand, and you can also enjoy exclusive discounts and on-site benefits.
3
Price Guarantees: Hotels.com offers a competitive best price guarantee program, which matches the best price until the day before check-in, and extends this guarantee for Silver and Gold members until check-in.
4
Rewards Credit Card: The co-brand Hotels.com credit card makes it easier to earn free nights and is a no-annual-fee credit card.
5
Filtering Options: The site offers various search filters to find hotels that meet specific criteria, such as pet-friendliness, free parking, and Wi-Fi.
6
Secret Prices: Travelers can access Secret Prices by downloading the Hotels.com app, subscribing to emails, or becoming a member of the Hotels.com Rewards program.
CONS
1
No Earning Points: Booking through Hotels.com means you won't earn points with hotel chains like Hilton, Hyatt, IHG, SPG, or Marriott.
2
No Elite Benefits: Hotels.com bookings often do not honor elite status benefits, such as free suite upgrades, welcome gifts, free Wi-Fi, free breakfasts, or late checkouts.
3
Limited Flexibility: Some hotels do not allow cancellations or changes to bookings made with a gift card, which can limit flexibility.
4
Customer Service Issues: There have been reports of poor customer service, including difficulties in claiming price matches and resolving billing issues.
Hotels US Features and Benefits
Features
Best Price Guarantee
Hotels.com will match a lower rate found on another site until 11:59 PM the day before check-in.
Secret Prices
Members can find discounts of 5%-10% per night compared to non-members; access via app, emails, or membership.
Elite Status Benefits
Silver and Gold members receive price matching until check-in and complimentary room upgrades.
Wide Selection of Hotels
Partners with thousands of hotels worldwide, including major chains like Hilton, Marriott, and IHG.
User-Friendly Interface
Easy to navigate, making searching for and booking hotels easier.
Rewards System
Earn a 'stamp' for every eligible night; 10 stamps redeem for a free night; earn free nights without brand loyalty, exclusive discounts, and on-site benefits.
Gold Rewards Membership
Awarded after 30 nights in 12 months; free upgraded rooms and early/late check-in in VIP hotels.
One Key Travel Rewards Program
Unlock rewards with one account across Expedia, Hotels.com, and Vrbo.
Price Comparison Tools
Quickly find the best price, amenities, and location in a single search.
Rewards Credit Card
Easier to earn free nights; no annual fee.
Filtering Options
Various search filters for pet-friendliness, free parking, Wi-Fi, and more.